Frequently Asked Questions

Yes, we are taking new patients.

Our office does not usually require referrals, but some insurance providers will only cover specialist visits with a prior referral from your primary care physician. Please check with your insurance company to determine whether a referral is required and contact your PCP for referral.

Advocare Montgomery Gynecology accepts most major insurances including IBC/Horizon/BCBS/Keystone Health Plan East/Aetna/Cigna/United Healthcare/Humana/Medicare.
We do not take Medicaid plans at this time. 

Advocare participates with most major insurance plans. As participation varies by region, specialty, and physician, we recommend that you contact either our office or your insurance company representative to verify that your insurance plan is accepted.

 

Yes, We do require atleast 24 hour notice for any cancellations and charge $30/- no show fee. To avoid a fee, please provide our office with 24 hours' notice if you cannot make your scheduled appointment.

Please send portal message with medication name, last annual gyn visit date if you remember or call our office during regular office hours. Allow one to two business day for all routine prescription refills. For birth control prescriptions, please plan ahead to allow for us to send script as well as any insurance coverage issues, so you won't have any gaps in continuity of birth control. 

Our medical doctors are available 24 hours a day. After hours, call the office at 215-444-3411 and our answering service will page the provider on call. Please be aware that after-hours calls are intended for urgent medical issues that cannot wait until the next business day. Calls are typically returned within 20 minutes. Please call back if you have not received a timely response.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Visit schedules will vary depending on your individual characteristics and your specific problem. We will discuss the expected length and duration of follow up visits during your initial consultation. Generally, we recommend that gynecology patients be seen in our office for routine checkups at yearly intervals.

In general, we offer emergency appointments within 24 hours. Routine appointments are usually available within one week. We pride in our ability to accomadate patients sooner than most regional OBGYN offices. 

We are affiliated with Einstein Medical Center Montgomer y. We can also perform minor surgical procedures in our office.

We communicate about test results through patient portal to our patients whenever lab and test results become available. Most pap and biopsy results may take up to two weeks to return. We strongly recommend to sign up for Patient portal via the email you receive after your first visit. Please make sure you check emails or portal for messages before contacting our office regarding your results.

Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as pain medications are refilled Monday through Friday only.

We have a physician on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Our office is open Monday through Friday and Saturday is for sick appointments only. As our daily schedule is subject to change, please call to confirm office hours.

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by the American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our pediatricians.

If you’re ever in doubt about whether your child needs a sick visit, call our office. The friendly staff asks a few questions to determine the severity of your child’s symptoms, and then help you decide if you need to come into the office.

You can schedule same-day sick visits any time the office is open, which includes every weekday, Saturday morning, and evening hours by appointment.

You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and addressed by the physician that ordered them.

Yes, we always welcome new patients to our practice! Please see the list of insurances that we accept under the "Office Info-Insurances" Menu Tab. If your child is new to the practice and needs a well visit, please note that we need all prior records sent to our office before making your appointment. This gives our doctors adequate time to prepare prior to your appointment and that means less wait time. It also allows for us to give an appropriate amount of time for the appointment in case there are additional issues to discuss and make sure that the last well visit has been at least one year prior for insurance purposes. If the entire chart is unavailable in time, we ask that you please have your prior doctors office fax the vaccine records and last well summary to our office in the meantime. Thank you and welcome aboard!

Please note--which medication you give your child is based on subjective opinion and symptoms. Call to speak to our nurses to guide you in the right direction for any OTC (over the counter) medications.

Please refer to our Insurance page to review a list of accepted insurance providers.

To make an appointment please call our office. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else.

Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.