Frequently Asked Questions
Quick answers about appointments, insurance, results and refills. Can't find what you need? Call 215-444-3411.
Are you accepting new patients?
Yes. New patients are welcome. Book online or call 215-444-3411.
How soon can I be seen?
Urgent appointments are generally offered within 24 hours, and routine appointments are usually available within a week.
Do I need a referral?
Our office does not usually require one, but some insurance plans require a referral from your primary care doctor to cover a specialist visit. Please check with your plan.
What is your cancellation policy?
Please give at least 24 hours' notice. Missed appointments without notice are subject to a $30 no-show fee.
How often should I be seen?
We recommend a well-woman visit every year. Follow-up for specific conditions is planned with you at your visit.
Do you accept my insurance?
We accept most major plans, including IBC, Horizon, BCBS, Keystone Health Plan East, Aetna, Cigna, UnitedHealthcare, Humana and Medicare. We do not accept Medicaid plans at this time. See Insurance & Billing.
When will I get my results?
Results are shared through the patient portal as soon as they are available. Pap and biopsy results can take up to two weeks. You will be contacted promptly about any result that needs attention.
How do I request a refill?
Send a portal message with the medication name, or call during office hours. Allow 1–2 business days. For birth control, please request early to avoid a gap.
How do I reach the doctor after hours?
Call 215-444-3411 and press ext. 4. After-hours calls are for urgent issues that cannot wait until the next business day. For a life-threatening emergency, call 911.
Which hospital do you use?
Einstein Medical Center Montgomery in East Norriton. Many minor procedures are done in our office. See Hospital Affiliation.
Still have a question?
Our team is happy to help. Call 215-444-3411.
